All Courses

  This course equips participants with essential skills for conducting performance reviews, setting SMART goals, and assessing employee performance. Participants will learn to provide constructive feedback, set achievable goals, and develop career paths for team members. The course emphasizes aligning individual performance with organizational goals and fostering a culture of continuous improvement. It covers best practices for utilizing Key Performance Indicators (KPIs) to assess and improve employee performance, including identifying, measuring, and aligning KPIs with organizational goals.

INSTRUCTIONS: 1. Kindly enroll and register for the course using your personal, non-shared email address and your full legal name. 2. Upon enrollment review all course materials and diligently complete all quizzes. 3. Ensure that your progress indicator reflects 100% completion. 4. You have the option to revisit the course for review purposes at any time. 5. Additionally, you can download official documents for performance evaluation. 6. You may access the course from either a laptop or mobile phone for convenience.

Welcome to the Reservation Phone Handling course at ATH! This training program is designed to  equip you with the necessary knowledge and skills to handle reservation phone calls effectively. The course contains all the necessary information's about ATH policies. You will learn about booking policies, communication techniques, customer service best practices, and conflict resolution strategies. Upon completing the course, take a quiz to test your understanding.

Once the progress indicator shows 100%, meaning you have finished the course you will schedule yourself for mock up phone simulation  Gain confidence in your abilities and excel in providing exceptional service to customers at ATH.

The training material is downloadable for your convenience, but should not be shared. 

Please enroll in the course with your real first and last name and company (not shared) email. 

Thank you! 

Welcome to the "Professional Driver Etiquette and Safety Course" for drivers of Al Rais Enterprises. Learn safety, professionalism, protocols, customer service, and driver responsibilities. Complete the quiz after reviewing all material to get your Certification. 

Use your personal email and  full real name, that is going to appear on your certificate to enroll. The certificate will be sent to your email. 

 Thank you for joining us on this learning journey.

Welcome to the Customer Service, Product, and Food Safety Knowledge Quiz.  

Today's test will separate the pros from the amateurs - Show us your serving savvy and witty charm, all in one order!

To begin, please register with your real name and personal email. Be attentive to the questions as some may have multiple correct answers. Good luck!

Welcome to the Customer Service, Product, and Food Safety Knowledge Quiz.  

Today's test will separate the pros from the amateurs - Show us your serving savvy and witty charm, all in one order!

To begin, please register with your real name and personal email. Be attentive to the questions as some may have multiple correct answers. Good luck!

Welcome to the Restaurant Hostess Quiz!
Throughout the quiz, you will encounter questions that will challenge your ability to greet and seat guests, handle reservations, maintain a welcoming atmosphere, and ensure a smooth dining experience for all patrons.
Be prepared for questions with multiple correct answers, and remember to bring your A-game to prove that you are a top-notch restaurant hostess. 
To begin, please Join the course with your real full name and personal email. 

To begin, please Join the course with your real full name and personal email. 

Welcome to the "Back of the House Service Standard Quiz"! This quiz is designed to test your knowledge of service standards in the hospitality industry, with a focus on back of house operations. Be sure to read each question carefully and select the correct answer. Some questions may have multiple correct answers, so pay close attention. 

Make sure you Join the course  with your personal email and real, full name.  Good luck!

Thank you for completing the course on phone etiquette! and email writing skills To test your knowledge, please register with your full name and email. Once you have registered, you can begin the quiz to assess your understanding of the key concepts covered in the course. 

Maintaining good personal hygiene and grooming practices is essential for a professional and positive work environment. These habits contribute to a healthy workplace, reduce the spread of germs, and enhance the overall impression you make on colleagues and clients.

Welcome to the Communication Skills Training Quiz!

Effective communication is essential in both personal and professional settings. This quiz is designed to help you assess and enhance your communication skills. 

Important Reminder: Please read each question carefully before selecting your answer. 

Let’s get started.