Reach new heights

  This course equips participants with essential skills for conducting performance reviews, setting SMART goals, and assessing employee performance. Participants will learn to provide constructive feedback, set achievable goals, and develop career paths for team members. The course emphasizes aligning individual performance with organizational goals and fostering a culture of continuous improvement. It covers best practices for utilizing Key Performance Indicators (KPIs) to assess and improve employee performance, including identifying, measuring, and aligning KPIs with organizational goals.

INSTRUCTIONS: 1. Kindly enroll and register for the course using your personal, non-shared email address and your full legal name. 2. Upon enrollment review all course materials and diligently complete all quizzes. 3. Ensure that your progress indicator reflects 100% completion. 4. You have the option to revisit the course for review purposes at any time. 5. Additionally, you can download official documents for performance evaluation. 6. You may access the course from either a laptop or mobile phone for convenience.

Welcome to the Reservation Phone Handling course at ATH! This training program is designed to  equip you with the necessary knowledge and skills to handle reservation phone calls effectively. The course contains all the necessary information's about ATH policies. You will learn about booking policies, communication techniques, customer service best practices, and conflict resolution strategies. Upon completing the course, take a quiz to test your understanding.

Once the progress indicator shows 100%, meaning you have finished the course you will schedule yourself for mock up phone simulation  Gain confidence in your abilities and excel in providing exceptional service to customers at ATH.

The training material is downloadable for your convenience, but should not be shared. 

Please enroll in the course with your real first and last name and company (not shared) email. 

Thank you! 

Welcome to the "Professional Driver Etiquette and Safety Course" for drivers of Al Rais Enterprises. Learn safety, professionalism, protocols, customer service, and driver responsibilities. Complete the quiz after reviewing all material to get your Certification. 

Use your personal email and  full real name, that is going to appear on your certificate to enroll. The certificate will be sent to your email. 

 Thank you for joining us on this learning journey.

Topic: SOP | Customer Service | Complaint Handling | Body Language | Grooming

Languages: English | Hindi | Arabic

Duration: Short Instructional Video

Description:

This short instructional video provides a step-by-step guide on how to use key features in the HR Connect system. The video covers:

• ✅ How to log in to HR Connect
• 📝 How to apply for any type of leave
• ⏱️ Attendance monitoring and how to submit correction requests
• 📊 How to view your leave balances

To support our diverse team, this video is available in English, Hindi, and Arabic.

Please watch the full video to ensure you’re making the most of the HR Connect platform.

Time management is one of the most critical skills for professionals in corporate environments. This module aims to equip employees with the tools and techniques necessary to maximize productivity, meet deadlines, reduce stress, and achieve both personal and organizational goals effectively. The module will cover time management principles, strategies for prioritization, overcoming procrastination, and tools for planning and tracking time.