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Employee Performance Review 101

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1. What does KPI stand for?
Key Performance Indicator Key Project Indicators Key Product Indicators Key Periodic Initiator
2. Which of the following is NOT a characteristic of a good KPI?
Actionable Measurable Relevant Verified
3. KPIs should follow the rules for SMART objectives. In SMART, what does the ''S'' represent?
Sanctioned Specific Systematic Sustainable
4. Why are KPIs important in business?
To enforce control of business and the right procedures To measure progress and performance objectively and drive strategic decisions To measure when is the time to perform the best according to historical data To create the plan where company is heading to
5. Who is responsible for defining KPIs in an organization?
Mr Jimmy HR department only Cross-functional teams IT department only
6. What is the recommended frequency for measuring KPIs?
Monthly Annually Daily It depends on the KPI
7. How should KPIs be communicated within an organization?
Openly and transparently to all stakeholders Through secret memos Through rumours and speculations Department by department
8. What should organizations do with ineffective KPIs?
Celebrate their inefficiency Review and revise them Hide them from employees Ignore them
9. What is a crucial step in crafting a plan for improvement based on KPI analysis?
Setting unmeasurable targets Identifying the root cause of not reaching the goal Ignoring the historical data Setting general improvement goals
10. How can KPIs be used to monitor and improve kitchen efficiency in a restaurant?
Tracking food waste and spoilage Monitoring kitchen staff productivity Analyzing ticket times for food preparation All of the above
11. Why is it important to give each KPI an unique name?
To align it with industry standards To make it easier to adjust performance data To differentiate it from other metrics and avoid confusion To avoid transparency of KPI
12. Why is it important to be clear and open about the problems and limitations of a KPI?
To discourage data collection for flawed KPIs To avoid addressing the limitations of the KPI and its source data To be transparent to the team collecting the data To encourage the right level of trust in the KPI and work on fixing known problems