About Us:
Alrais Group is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.
About Montenegro:
Nestled in Southeastern Europe along the Adriatic coast, Montenegro is a small yet stunning country known for its spectacular landscapes, charming coastal towns, and rich cultural heritage. As a part of Europe, Montenegro is rapidly becoming a favorite destination for tourists and professionals alike, offering a unique mix of natural beauty, historic sites, and a Mediterranean climate. With its growing economy, vibrant lifestyle, and a rich cultural scene, Montenegro offers a wonderful opportunity to experience Europe at its finest.
About the Role:
We are looking for enthusiastic and customer-focused Waiter/Waitress to join our team at Arabian Tea House in Montenegro and help deliver an exceptional dining experience for our guests. This role is crucial to the smooth operation of our restaurant, ensuring every customer receives outstanding service in line with the mission and values of Arabian Tea House.
Who Can Apply:
If you currently hold a UAE residence visa and are already working in the hospitality industry, this is a fantastic opportunity for you! Please note that only applicants with a valid UAE residence visa will be considered for this position.
Key Responsibilities:
- Greet and warmly welcome customers as they arrive, escorting them to their tables and assisting with seating preferences.
- Present menus, explain specials or recommendations, and answer questions about menu items and preparation methods.
- Accurately take food and beverage orders, and communicate special requests to the kitchen.
- Serve meals and drinks promptly, ensuring presentation and order accuracy.
- Check in with guests to ensure satisfaction, refill drinks, and attend to additional needs.
- Provide friendly, courteous, and professional customer service at all times.
- Suggest additional items and promotions to enhance the guest experience and increase sales.
- Present bills, process payments accurately, and handle cash and credit card transactions.
- Maintain clean and organized tables and dining areas before, during, and after service.
- Collaborate with kitchen staff and other team members to ensure efficient and seamless service.
- Support the team during special events and handle guest reservations when needed.
- Stay updated on menu changes and demonstrate the ability to recommend dishes based on customer preferences.
Requirements:
- Previous experience in a similar role in the hospitality or F&B industry is preferred.
- Excellent communication and interpersonal skills.
- A positive attitude and passion for delivering exceptional customer service.
- Ability to work well under pressure in a fast-paced environment.
- Strong team spirit and willingness to collaborate with colleagues across departments.
- Basic math skills for handling payments and transactions.
- Flexibility to work various shifts including evenings, weekends, and holidays.
- Commitment to cleanliness, hygiene, and professional presentation.
If you are enthusiastic, service-oriented, and ready to contribute to a team that values integrity, innovation, and excellence, we’d love to hear from you. Apply today or send your CV to recruitment4@alraisgroup.com